Terms & Conditions

1. Acceptance of Terms

By accessing, browsing, or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and any other policies posted on the Website. These Terms constitute a legally binding agreement between you and Jertaris.

We reserve the right to modify, update, or change these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after such changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

If you do not agree to these Terms or any future modifications, you must immediately discontinue your use of the Website and refrain from purchasing our products.

2. Eligibility and User Representations

2.1 Age Requirement

You must be at least 18 years of age to use this Website and purchase Jertaris products. By using this Website, you represent and warrant that:

• You are at least 18 years old or the age of majority in your jurisdiction
• You have the legal capacity to enter into binding contracts
• You will use the Website in compliance with all applicable laws and regulations
• All information you provide is accurate, current, and complete

2.2 Geographic Restrictions

Our products may not be available for purchase or shipment in all countries or regions. We reserve the right to limit or refuse orders from certain jurisdictions at our sole discretion. By placing an order, you confirm that you are located in a jurisdiction where the purchase and use of our products are legal.

2.3 Account Responsibility

If you create an account on our Website, you are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your account information is accurate and up-to-date

3. Product Information and Availability

3.1 Product Descriptions

We strive to provide accurate product descriptions, images, and information on our Website. However, we do not warrant that:

• Product descriptions are accurate, complete, reliable, current, or error-free
• Product images accurately reflect the actual color, size, or appearance
• All products will be available at all times
• Pricing information is free from errors or omissions

3.2 Product Availability

All products are subject to availability. We reserve the right to:

• Discontinue any product at any time without notice
• Limit quantities available for purchase
• Refuse or cancel orders if products become unavailable
• Impose purchase limits per customer or household

If we cannot fulfill your order due to unavailability, we will notify you and provide a full refund.

3.3 Pricing

All prices displayed on the Website are in U.S. Dollars (USD) unless otherwise stated. Prices are subject to change without notice. We reserve the right to:

• Modify prices at any time
• Correct pricing errors or inaccuracies
• Cancel orders placed at incorrect prices
• Offer promotional pricing for limited periods

The price charged will be the price displayed at the time your order is placed, subject to our right to correct errors.

4. Ordering and Payment

4.1 Order Process

When you place an order on our Website, you are making an offer to purchase products subject to these Terms. We reserve the right to accept or decline your order for any reason, including but not limited to:

• Product availability
• Payment verification issues
• Suspected fraudulent activity
• Pricing or product description errors
• Geographic restrictions

4.2 Order Confirmation

After placing an order, you will receive an email confirmation acknowledging receipt of your order. This confirmation does not constitute acceptance of your order. Your order is accepted when we ship the products and send you a shipping confirmation email.

4.3 Payment Methods

We accept the following payment methods:

• Major credit cards (Visa, MasterCard, American Express, Discover)
• Debit cards
• PayPal and other approved payment processors

By providing payment information, you represent and warrant that:

• You have the legal right to use the payment method
• The information provided is true, correct, and complete
• You will pay all charges incurred by you or authorized users
• You authorize us to charge your payment method for the total order amount

4.4 Payment Security

All payment transactions are processed through secure, PCI-DSS compliant payment gateways. We do not store your complete credit card information on our servers. However, we cannot guarantee absolute security of online transactions.

4.5 Billing and Charges

You agree to pay all charges at the prices in effect when you place your order, plus applicable taxes and shipping fees. Your payment method will be charged upon order confirmation or at the time of shipment, depending on our processing procedures.

5. Shipping and Delivery

5.1 Shipping Policy

We ship to addresses within the United States and select international locations. Shipping costs, delivery times, and available shipping methods will be displayed during checkout. Please review our separate Shipping Policy for complete details.

5.2 Delivery Times

Estimated delivery times are provided for guidance only and are not guaranteed. Delivery times may vary based on:

• Shipping destination
• Shipping method selected
• Product availability
• Customs clearance (for international orders)
• Carrier delays or unforeseen circumstances

We are not responsible for delays caused by shipping carriers, customs, weather, or other factors beyond our control.

5.3 Shipping Address

You are responsible for providing accurate and complete shipping information. We are not liable for:

• Orders shipped to incorrect addresses provided by you
• Delays caused by incorrect or incomplete address information
• Packages refused or unclaimed at the delivery address
• Packages returned to us due to failed delivery attempts

5.4 Risk of Loss

Title and risk of loss for products pass to you upon delivery to the shipping carrier. We recommend purchasing shipping insurance for high-value orders.

5.5 International Shipping

For international orders, you are responsible for:

• All customs duties, taxes, and import fees
• Compliance with import regulations in your country
• Any additional charges imposed by customs authorities

International shipments may be subject to customs inspection and clearance, which may cause delivery delays.

6. Returns, Refunds, and Money-Back Guarantee

6.1 60-Day Money-Back Guarantee

We offer a 60-day money-back guarantee on all Jertaris products. If you are not completely satisfied with your purchase, you may return the product(s) within 60 days of the original purchase date for a full refund, subject to the terms outlined below.

6.2 Return Eligibility

To be eligible for a return and refund:

• You must initiate the return within 60 days of the purchase date
• Products may be opened or partially used
• You must provide proof of purchase (order number or receipt)
• Products must be returned in their original packaging (when possible)

6.3 Return Process

To initiate a return:

1. Contact our customer support at support@jertaris.com
2. Provide your order number and reason for return
3. Receive a Return Authorization (RA) number and return instructions
4. Ship the product(s) to the address provided
5. Receive your refund within 7-10 business days after we receive and process your return

6.4 Return Shipping

You are responsible for return shipping costs unless:

• The product is defective or damaged
• We shipped the wrong product
• The return is due to our error

We recommend using a trackable shipping method for returns.

6.5 Refund Processing

Once we receive and inspect your returned product(s), we will:

• Send you an email notification confirming receipt
• Process your refund within 7-10 business days
• Refund the full purchase price to your original payment method
• Exclude original shipping charges (unless the return is due to our error)

Please allow 5-10 business days for the refund to appear in your account, depending on your financial institution.

6.6 Non-Returnable Items

The following items cannot be returned:

• Products purchased from unauthorized third-party sellers
• Products outside the 60-day return window
• Products without proof of purchase

For complete return and refund details, please review our Refund Policy.

7. Product Claims and Disclaimers

7.1 Health and Medical Disclaimer

IMPORTANT: Jertaris is a dietary supplement and is not intended to diagnose, treat, cure, or prevent any disease. The statements on this Website have not been evaluated by the Food and Drug Administration (FDA).

You should consult with a qualified healthcare professional before:

• Starting any new supplement regimen
• If you have pre-existing medical conditions
• If you are taking prescription medications
• If you are pregnant, nursing, or planning to become pregnant
• If you are under 18 years of age

7.2 Results Disclaimer

Individual results may vary. The testimonials and results presented on our Website represent individual experiences and are not guarantees of results. Your results will depend on many factors, including but not limited to:

• Your individual health status and medical history
• Consistency of product use
• Diet, exercise, and lifestyle factors
• Genetics and biological factors

7.3 No Professional Advice

The information provided on our Website is for informational purposes only and should not be construed as professional medical advice. Always seek the advice of your physician or other qualified healthcare provider with any questions regarding a medical condition.

7.4 Third-Party Claims

Any claims made by third parties (including customers, affiliates, or reviewers) do not represent the views or guarantees of Jertaris. We are not responsible for claims made by third parties.

8. Intellectual Property Rights

8.1 Ownership

All content on this Website, including but not limited to text, graphics, logos, images, videos, audio clips, digital downloads, data compilations, and software, is the property of Jertaris or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

8.2 Trademarks

The Jertaris name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Jertaris or its affiliates. You may not use such marks without our prior written permission.

8.3 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to:

• Access and use the Website for personal, non-commercial purposes
• View and print pages from the Website for personal use

You may not:

• Reproduce, distribute, modify, or create derivative works from our content
• Use our content for commercial purposes without written permission
• Remove copyright, trademark, or other proprietary notices
• Use automated systems to access, scrape, or collect data from the Website
• Frame or mirror any part of the Website without our express written consent

8.4 User Content

If you submit reviews, testimonials, comments, or other content to our Website, you grant us a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, publish, and distribute such content in any media.

9. Prohibited Uses and Conduct

You agree not to use the Website for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Website. Prohibited activities include, but are not limited to:

9.1 Illegal Activities

• Violating any applicable laws or regulations
• Engaging in fraudulent activities or transactions
• Using stolen or unauthorized payment methods
• Reselling products for illegal purposes

9.2 Unauthorized Access

• Attempting to gain unauthorized access to our systems or networks
• Hacking, reverse engineering, or circumventing security measures
• Using automated tools, bots, or scripts to access the Website
• Interfering with the proper functioning of the Website

9.3 Harmful Content

• Uploading viruses, malware, or other harmful code
• Transmitting spam, chain letters, or unsolicited communications
• Posting offensive, defamatory, or inappropriate content
• Harassing, threatening, or impersonating others

9.4 Misuse of Products

• Reselling products without authorization
• Making false or misleading claims about our products
• Using products for purposes other than intended
• Tampering with product labels or packaging

We reserve the right to terminate your access to the Website and refuse service if you engage in any prohibited activities.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

10.1 No Warranties

THE WEBSITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

10.2 Disclaimer of Damages

IN NO EVENT SHALL JERTARIS, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, or business opportunities
• Loss of data or information
• Personal injury or property damage
• Emotional distress or mental anguish
• Any other intangible losses

10.3 Maximum Liability

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE OR PRODUCTS SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM, OR $100, WHICHEVER IS GREATER.

10.4 Exceptions

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability will be limited to the fullest extent permitted by law.

11. Indemnification

You agree to defend, indemnify, and hold harmless Jertaris, its officers, directors, employees, agents, affiliates, and third-party service providers from and against any claims, damages, obligations, losses, liabilities, costs, or expenses (including attorney's fees) arising from:

• Your use or misuse of the Website or products
• Your violation of these Terms and Conditions
• Your violation of any third-party rights, including intellectual property rights
• Any content you submit or transmit through the Website
• Your violation of any applicable laws or regulations
• Any claims that your use of products caused injury or harm

This indemnification obligation will survive the termination of these Terms and your use of the Website.

12. Third-Party Links and Services

12.1 External Links

Our Website may contain links to third-party websites, advertisers, services, or resources that are not owned or controlled by Jertaris. We provide these links for your convenience only.

12.2 No Endorsement

The inclusion of any link does not imply our endorsement, approval, or recommendation of the linked site or its content. We have no control over and assume no responsibility for:

• The content, privacy policies, or practices of third-party sites
• Products or services offered by third parties
• The accuracy or reliability of third-party information
• Any transactions you enter into with third parties

12.3 Third-Party Services

We use third-party service providers for payment processing, shipping, and other services. Your interactions with these providers are governed by their respective terms and privacy policies.

You acknowledge and agree that we shall not be liable for any damages or losses arising from your use of third-party websites or services.

13. Dispute Resolution and Governing Law

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of [Your State], without regard to its conflict of law provisions.

13.2 Informal Resolution

In the event of any dispute, claim, or controversy arising from or relating to these Terms or your use of the Website, you agree to first contact us at legal@jertaris.com to attempt to resolve the dispute informally.

13.3 Binding Arbitration

If we cannot resolve a dispute informally within 30 days, either party may initiate binding arbitration. By agreeing to these Terms, you agree that:

• Any dispute will be resolved through binding arbitration, not in court
• Arbitration will be conducted by a single arbitrator
• Arbitration will take place in [Your City, State]
• The arbitrator's decision will be final and binding
• You waive your right to a jury trial
• You waive your right to participate in a class action lawsuit

13.4 Exceptions to Arbitration

Either party may seek injunctive relief in court for intellectual property disputes or to enforce arbitration provisions.

13.5 Class Action Waiver

YOU AGREE THAT ANY ARBITRATION OR PROCEEDING SHALL BE LIMITED TO THE DISPUTE BETWEEN YOU AND JERTARIS INDIVIDUALLY. YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

13.6 Jurisdiction

If arbitration is not applicable, you agree that any legal action shall be brought exclusively in the federal or state courts located in [Your City, State], and you consent to the personal jurisdiction of such courts.

14. Termination

14.1 Termination by Us

We reserve the right to suspend or terminate your access to the Website at any time, with or without cause, with or without notice, for any reason, including but not limited to:

• Violation of these Terms and Conditions
• Suspected fraudulent or illegal activity
• Abusive or inappropriate behavior
• Non-payment of fees or charges
• At our sole discretion

14.2 Termination by You

You may terminate your use of the Website at any time by ceasing to access and use the Website. If you have an account, you may also request account deletion by contacting us.

14.3 Effect of Termination

Upon termination:

• Your right to access and use the Website will immediately cease
• You must immediately destroy all copies of materials obtained from the Website
• Provisions that by their nature should survive termination will remain in effect
• Outstanding obligations (e.g., payment obligations) will remain enforceable

15. Miscellaneous Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies incorporated by reference, constitute the entire agreement between you and Jertaris regarding your use of the Website and supersede all prior agreements and understandings.

15.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect to the maximum extent permitted by law.

15.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative.

15.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

15.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

15.6 Survival

The following sections shall survive termination of these Terms: Intellectual Property Rights, Limitation of Liability, Indemnification, Dispute Resolution, and any other provisions that by their nature should survive.

15.7 Headings

The section headings in these Terms are for convenience only and have no legal or contractual effect.

15.8 Language

These Terms are written in English. Any translations are provided for convenience only. In the event of any conflict, the English version shall prevail.

16. Contact Information

If you have any questions, concerns, or comments about these Terms and Conditions, please contact us:

17. Acknowledgment

BY USING THIS WEBSITE OR PURCHASING OUR PRODUCTS, YOU ACKNOWLEDGE THAT:

• You have read and understood these Terms and Conditions in their entirety
• You agree to be bound by all provisions contained herein
• You understand that these Terms constitute a legally binding agreement
• You have had the opportunity to seek independent legal advice
• Your continued use of the Website constitutes acceptance of any future modifications to these Terms

Thank you for choosing Jertaris. We appreciate your business and trust.